Shipping policy

Shipping Options

We offer Standard and Express shipping options at checkout. Shipping rates are calculated based on your location and the weight of your order.

Dispatch Time

Orders are typically processed and dispatched within 2-3 business days.

Estimated Delivery Times

United Kingdom: 7-10 business days
Europe: 10-12 business days
Rest of World: 10-12 business days

Shipping Carrier

All orders are shipped with tracking provided.

Sustainability

We use eco-friendly packaging wherever possible to reduce our environmental impact.

International Orders

EU Deliveries (IOSS Scheme)

We operate under the Import One-Stop Shop (IOSS) scheme for EU deliveries.

For orders under €150 (excluding taxes and shipping), all applicable taxes and duties are calculated and paid at checkout. No additional charges will be due upon delivery.
For orders over €150, duties and VAT will still apply. You will be contacted by the courier or customs to arrange payment before your goods are delivered.

Non-EU International Deliveries

For deliveries outside the UK and EU, customs duties and VAT may apply. These charges are determined by the destination country and are the responsibility of the customer.

If applicable:

You will receive a bill from the courier or customs.
Parcels are typically held for up to three weeks. If the bill is not paid within this timeframe, the parcel may be returned to the sender.

We comply with all EU regulations to ensure a smooth and transparent checkout experience.